Refund and Returns Policy

Return and Refund Policy

Thank you for shopping with Fourera’s Beauty. Your satisfaction is our priority, and we strive to ensure you have a positive experience with every purchase. Please review our return and refund policy below.

Return Policy

We accept returns of unopened and unused products within 30 days of the purchase date. To initiate a return, please contact our Customer Service team for instructions:

• Email: su*****@fo************.com
• Phone: +1-844-999-7474

All returned items must be in their original packaging and in the same condition as received. Returns that do not meet these criteria may not be accepted.

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–7 business days. Please note that additional time may be required by your bank or credit card provider for the refund to appear on your statement.

Exceptions

Some items are not eligible for return or refund:

• Personalized or Custom Products: Due to the nature of these products, we are unable to accept returns or exchanges.
• Sale Items: Sale items are final sale and cannot be returned or exchanged.

Shipping Costs

• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
• Original Shipping Costs: Original shipping fees are non-refundable, except in cases where the return is a result of our error (e.g., incorrect or defective items).

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact our Customer Service team immediately. We will provide a prepaid shipping label for the return and offer a full refund or replacement, per your preference.

Important Notes

• Refunds may take up to 5–7 business days to process after approval.
• We reserve the right to reject returns that do not comply with this policy.
• Fourera’s Beauty reserves the right to update or modify this policy at any time. Any changes will be posted on our website.

Contact Us

If you have any questions or need assistance with your return, please contact our Customer Service team:

• Email: su*****@fo************.com
• Phone: +1-844-999-7474
• Address: 4924 South Cobb Drive, Suite K, Smyrna, GA 30080